Return Policy

Return Policy

Return & Refund Policy

Last Updated: June 2026

At Paarsawahid.com, customer satisfaction is our priority. We take pride in delivering quality products and ensuring a smooth shopping experience. If you are not completely satisfied with your purchase, we're here to help.

1. Return Eligibility

You may request a return within 30 days of receiving your order.

To qualify for a return, the item must:

  • Be unused, unworn, and unwashed.

  • Be in its original condition.

  • Include all original packaging, tags, labels, accessories, and documentation.

  • Not show signs of damage caused by misuse, alteration, or improper handling.

Paarsawahid.com reserves the right to reject returns that do not meet these conditions.

2. Non-Returnable Items

The following items are generally not eligible for return unless received damaged, defective, or incorrect:

  • Personalized or custom-made products.

  • Products made to customer specifications.

  • Gift cards or digital products.

  • Clearance, promotional, or final-sale items (where specified).

  • Items damaged after delivery due to customer misuse.

3. Damaged, Defective, or Incorrect Items

If you receive:

  • A damaged product,

  • A defective product, or

  • An item different from what you ordered,

please contact us within 48 hours of delivery.

When contacting us, please provide:

  • Order number

  • Clear photographs of the item

  • Photographs of the packaging (if applicable)

  • A brief description of the issue

We will review your request and arrange a replacement, exchange, or refund where applicable.

4. How to Start a Return

To initiate a return:

  1. Contact our customer support team with your order details.

  2. Include your order number and reason for the return.

  3. Wait for return authorization from our team.

  4. Once approved, we will provide return instructions and, where applicable, a prepaid return shipping label.

Returns sent without prior authorization may not be accepted.

5. Return Shipping

Approved Returns

For approved returns due to defective, damaged, or incorrect products, Paarsawahid.com may cover return shipping costs.

Customer-Initiated Returns

For returns due to a change of mind or other customer preferences, return shipping costs may be the responsibility of the customer unless otherwise stated.

Shipping charges paid at the time of purchase are generally non-refundable.

6. Refund Process

Once your returned item is received and inspected:

  • We will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to the original payment method.

  • Refunds typically appear within 7–10 business days, depending on your payment provider or bank.

If you have not received your refund after the stated period, please contact your bank or payment provider before reaching out to us.

7. Exchanges

We offer exchanges for eligible items subject to stock availability.

If you wish to exchange an item for a different size, color, or replacement product, please contact our customer support team for assistance.

8. Order Cancellation

Before Shipment

Orders may be canceled before they are dispatched. A full refund will be issued.

After Shipment

Once an order has been shipped, it cannot be canceled. You may request a return after receiving the item, subject to this policy.

9. Personalized & Custom Orders

Personalized, engraved, custom-designed, or made-to-order products are generally non-refundable and non-returnable unless:

  • The item arrives damaged,

  • The item contains a manufacturing defect, or

  • The customization does not match the approved order specifications.

10. Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account again.

  2. Contact your credit card provider.

  3. Contact your bank, as processing times may vary.

  4. If you still have not received your refund, contact our support team.

11. Contact Us

For questions regarding returns, refunds, exchanges, or cancellations, please contact us:

Paarsawahid.com
Email: support@paarsawahid.com
Website: https://paarsawahid.com

We are committed to resolving all customer concerns promptly and fairly.